Appointments can be booked Monday to Friday through our online form. We will respond the same day when we are open. We are open Monday to Friday 8.00am to 6.00pm.
Please telephone 01945 583133 during surgery opening hours only.
Phone before 11am for a triage phone call on that day.
As Monday morning is the busiest time of the week, please avoid telephoning then for non-urgent appointments or results. It is usually much easier to telephone the surgery in the afternoon. Please make it clear if your problem requires urgent attention. If you are acutely ill you will always be seen on the same day but not necessarily by your own doctor.
For routine matters please arrange a telephone call with your own doctor who will know your medical history. Five-minute emergency appointments are available to discuss one problem only and, if necessary, will be made by the doctor following a telephone consultation.
Appointments can also be made online via SystmOnline. You will need to complete a registration form to receive a username and password to access this facility. Forms can be found in Reception, once completed please hand the form to a Receptionist, with one form of ID, who will then issue you with your unique user name and password. We are unable to offer this facility to anyone aged under 18 years of age.
Click here for SystmOnline
For routine matters please arrange to see your own doctor who will know your medical history. Five-minute emergency appointments are available to discuss one problem only and, if necessary, will be made by the doctor following a telephone consultation.
Enhanced Access Service
Wisbech Primary Care Network are delighted to announce that from Monday 2nd October 2023 patients from North Brink Practice, Clarkson Surgery, Trinity Surgery and Parson Drove Surgery will be able to book into evening and weekend appointments at the Enhanced Access Hub located at Clarkson Surgery.
There are appointments available with a variety of clinicians, Monday to Friday between the hours of 6.30pm and 8.00pm and Saturday 9.00am to 5.00pm.
These appointments are bookable via your own GP practice.
Telephone Advice & Results
If you need to contact the surgery for a non urgent matter please do so after 10.00am, due to the increase in demand on our telephone system for appointments between 8.30 and 10.00am.
Cancelling or changing an appointment
If you can not make your appointment let us know as soon as you can so another patient can book the appointment time. You can cancel or change your appointment:
If you need help when we are closed
- Use NHS 111 online (111.nhs.uk) or call 111. 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
- Out of hours information
- If it’s a life-threatening emergency call 999.
Try the NHS App
You can now use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, order repeat prescriptions, view your GP medical record, access your Covid vaccination status and more.
If you already use online access you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp
Home Visits
If you are too ill to come to the surgery you can be seen at home. If possible please try to ring between 8.30 to 10.00am on Wisbech 583133. Home visits are not provided because of lack of transport. If you are not housebound, it is your responsibility to find transport (relative, friend, public transport or taxi) in order to attend the surgery.