As you may be aware, we have been looking at making changes to our appointment system as we have been struggling to cope with demand.
From 6th August 2018 - We will be trialling a new Doctor Triage/Telephone Call Back System. The main changes are:
- For all patients requiring advice/appointments on the day. please call the surgery between 8.30 – 12 pm (calls after this time will be for emergencies only)
- A Clinician will then call you back and arrange an appointment for that day or give advice, when required
- Some appointments in advance maybe available (dependent upon availability)
- If you require a home visit please contact the surgery between 08.30 and 10am
- From 6th August no walk in appointments will be available, PLEASE CONTACT THE SURGERY BY TELEPHONE.