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The Clarkson Surgery
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Online Services Records Access

Before applying for patient access, we would appreciate if you could read the following guidance.

There are 2 types of access:

Basic access: To book appointments, order repeat medication and change your personal details.

Advanced access: Patients aged 18 and over, can access their online medical record, in addition to the basic access. This at present includes a summary, allergies and medications (including history).

Please note - this is not the same as requesting copies of your records in accordance with the Data protection act 1998 and Access to medical records act 1990. Should you wish to have copies of your paper and computerised records, this is done on a separate form and may incur a charge. Please contact reception.

For full details, please download our Patient Leaflet (DOCX, 23KB)

Please complete the form and return to the surgery with two forms of ID. This can take around 4 weeks for the GP to approve.

Subject Access Request Policy Form (DOCX, 43KB)

Patient Online Information

Wisbech PCN Medical Record Access

What is it?

From 1st November 2022 patients will be able to access their full medical records online through the NHS app to view things such as consultation notes, test results, referral information and hospital letters. This is part of the NHS long term plan commitment to provide patients with digital access to their health records.

Patients will only be able to access entries entered after 1st November 2022. Should patients wish to access historic records then they will need to put a request through to us using the NHS app.

How this can benefit patients

Online record access enables patients to become partners in managing their own health by:

  • Giving patients a better understanding of their health and the ability to self-care.
  • Allows patients to prepare for upcoming appointments with a record of previous interactions.
  • Reduces the need for patients to contact us to get test results, referral notifications and copies of hospital letters.
  • Enables patients to flag up potential inaccuracies or mistakes within their medical record.

What is the NHS app?

The NHS app allows patients to manage their health digitally through their mobile device. It is available for free for Android and iOS through the Google Play Store and Apple App Store respectively. The app will allow you to view your NHS COVID pass, order repeat prescriptions, book appointments, get health advice, update your organ donation decision and, from 1st November 2022, allow you to view your full medical records.

To access your NHS account, you will need to set up an NHS login and prove who you are. Your NHS account then securely connects to information from our surgery. If your device supports fingerprint detection or facial recognition, you can use it to log in to your NHS account each time, instead of using a password and security code.

For further information regarding the NHS app, visit digital.nhs.uk/services/nhs-app.

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The Clarkson Surgery

De Havilland Road, Wisbech, Cambridgeshire , PE13 3AN

  • 01945 583133
  • clarksonsurgery@nhs.net
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