Patient Participation

Public Consultation

Patient group urges residents to take part in public consultation (.pdf)

Reports From John Grevatt Mandated Patient Representative

Report to PRG Groups 15-07-15

Report to PRG Groups 18-05-15

Report to PRG Groups 17-04-15
Report to PRG Groups 02-10-14
Report to PRG Groups 21-08-14
Report to PRG Groups 16-07-14
Report to PRG Groups 19-06-14
Report to PRG Groups 09-05-14
Report to PRG Groups 06-03-14
Report to PRG Groups 10-12-13
Report to PRG Groups 08-11-13
Report to PRG Groups 17-09-13
Report to PRG Groups 12-08-13
Report to PRG Groups 15-07-13
Report to PRG Groups 10-06-13
PSHFT

PPG Report 2014/15

Patient Participation Report

Patient Participation Report 2014/15
Practice Ethnicity 2015

PPG Report 2013/14

Patient Participation Report

Patient Participation Report 2013/14

Survey

Patient Survey Questionnaire

Practice Survey Results

Action Plan

Patient Survey Action Plan

PPG Report 2012/13

Patient Participation Report

Patient Participation Report 2012/13

Survey

Practice Survey Questionnaire
Patient Survey Results

Action Plan

Patient Survey Action Plan

PPG Report 2011/12

Patient Participation Report

Clarkson Surgery Patient Participation Report 2011/12

Survey Results

PPG Survey Results March 2012

Action Plans

PPG Action Plan following Patient Survey Spring 2012
Progress report on Action Plan

Reports On Current Health Programmes

CHD Programme Update - 01/07/13
Older Peoples Programme Update 3 Final

Proposals To Improve Older People's Health Care And Adult Community Services

CCS Consultation Report
Full Consultation Document
OPP Consultation Poster

All About Our Patient Participation Group

The Clarkson Surgery has set up a Patient Participation Group to give us feedback on the range and quality of our services and tell us where we can improve.

The response to our posters asking for members wasn’t great, only four patients signed up!

Our aim is to reach a wide range of patients so we get views from across our population. To make it as easy as possible for you and us, we will also be setting up virtual group. This means most of the communication will be through email and completing online surveys.

What will be involved?

The main role of the group is to give us feedback through a survey. Patients will be asked a series of simple questions about how we are doing.

We want to pose the right questions, so the group will be asked to tell us what questions we should be asking. We will then publish the survey results along with our proposal to improve the areas it highlights as in need of change. You will have the chance to let us know if you agree with our plans. At the end of the year we will publish the results of our achievements.

Frequently asked questions

Q. Why are you asking people for their contact details?
A. We want to talk to people about the surgery and how well we are doing to identify areas for improvement.

Q. Will my doctor see this information?
A. No. It is purely to contact patients to ask them questions about the surgery and how well we are doing. Your doctor will only see the overall results.

Q. Will the questions you ask me be medical or personal?
A. They will be general questions about the practice, how we are providing services and what we can do to improve them.

Q. Who else will be able to access my contact details?
A. No one beyond the practice.

Q What is a patient representative group?
A It is a group of volunteer patients who are involved in shaping the services to patients.

Q. Do I have to take part in the group?
A. No, but if you change your mind, please let us know.

Q. What if I no longer wish to be on the contact list or I leave the surgery?
A. We will ask you to let us know if you do not wish to receive further messages. If you leave the practice, you will no longer be eligible to remain on the group.

Q. Who do I contact if I have further questions?
A. Suzanne Hurst, Practice Manager.

Thank you in advance for your help.

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Your Neighbourhood Professionals. Just a Click Away! Protect your family against future cost and save money. Organise a prepaid funeral plan today Elizabeth A Matthews & Co - Self Assessments VAT Returns - Tax Assessments
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